FAQs

What is included in the standard package?

Our standard package includes:-

  • Welcome drink on arrival
  • Accommodation in Air-Conditioned Tents
  • Evening Hi-Tea at 4:00 PM (tea, coffee and cookies)
  • Camel Safari (2 persons per camel) at 5:00 PM
  • Traditional Welcome
  • Evening Snacks with cultural program at 7:00 PM
  • Dinner between 8:30 PM to 10:30 PM
  • Next morning Breakfast between 8:00 AM to 10:00 AM
What are the check-in and check-out times?

Early check in and late check out is subject to availability and charges depending on the specific requirements of the guest and management discretion.

Our Standard Check in and Check out times are
Check in time: 02:00 PM
Check out times: 10:00 AM

How long is the jeep safari experience?

The jeep safari is conducted on the Lakhmana Sand Dunes 7 kms from the property. We provice private jeep per group/family or booking from the reception of the resort.

The safari is usually a 30-40 mins door-to-door.

Each Jeep Seats a maximum of 6 persons including one in the co-driver seat.

How long is the camel safari experience?

Since, Suryaansh Desert Resort is opposite the highest sand-dunes of Jaisalmer, the camel ride starts at the main gate of the property and takes you into the dunes of the desert national park.

Ideally, the camel back ride is around 15 mins but we encourage our guests to spend time on the dunes and take memorable pictures of the sunsets and sunrises.

Each camel can accommodate 2 persons. We also provide camel carts for our customers that are not comfortable on camel back. Each camel cart can seat upto 4 persons.

Do you provide heaters in the tents during winters

Yes, we do provide heaters in the winters, but we first prefer that guests opt for extra blankets as heaters are a fire-risk in desert camps.

Therefore, for your safety and safety of others, we provide heaters on request.

Rest assured, there are always enough to cater to all our guests.

Does electricity often go out in the desert?

Yes, this is true, however, we are a 100% generator backed resort and we try and maintain a constant supply in the resort

Do you have hot and cold running water in the tents?

We have independent geysers in each room that can be turned on and off as per the guests’ convenience

Is the resort pure-vegetarian?

The kitchen has separate utensils and separate area for non-vegetarian food. Typically, non-vegetarian food is not served on the buffet, but on request at the table of the guests’ who prefer it.

Do you serve Jain Food?

Yes, we do serve Jain food and are always happy to customize any meals for you. We also serve guests’ observing Chauvihar but on prior request.

What is your child policy?

Our child policy is as follows:-

  • Ages 0 yrs to 5 yrs: Complimentary on sharing bed with parent
  • Ages 5+ yrs to 12 yrs: Child with CNB charges on sharing bed with parent
  • 12+ yrs: Adult with extra bed charges

These policies are a guideline can change without notice

We do charge extra bed charges for any child taking an extra bed in the room irrespective of age.

Do you provide a mattress for extra person in the room?

We provide, roll-away beds or extra beds for any extra person in the room for an additional charge or as per the reservation.